Shipping policy
Shipping Policy - Cotton Mouth Confections
At Cotton Mouth Confections, we're all about high-quality gear and smooth vibes! Since each piece of our groovy apparel is custom-made just for you when you order, here's how our shipping process works:
1. Processing Your Groovy Gear: Please allow 3-7 business days for us to custom-print, package, and prepare your order for shipment. This is the time it takes for us to create your unique item before it begins its journey.
2. Shipping Times: Once your order has been processed and shipped, delivery times typically are:
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Domestic (USA): 3-5 business days
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International: 7-21 business days (depending on destination)
Please note: These are estimates. During peak seasons or unforeseen circumstances, shipping times may vary.
3. Shipping Costs:
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For orders within the contiguous United States, shipping costs will be calculated at checkout based on your location and order weight.
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International shipping costs will be calculated at checkout based on your location and order weight.
4. International Orders: We love sharing our groovy gear worldwide! For international orders, please be aware that customs duties, import taxes, or fees may be levied by your country. These charges are not included in your item price or shipping cost and are the responsibility of the customer.
5. Order Tracking: Once your order ships, you will receive an email confirmation with a tracking number. You can use this to keep an eye on your package's journey!
6. Incorrect Address / Undeliverable Packages: Please double-check your shipping address at checkout to avoid delays. We are not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, you may be responsible for re-shipping costs.